01
Check your device
Buy from Ledger or an authorized retailer. Inspect the package, then let the official Ledger app verify your device during setup.
Check official guidance YOUR FIRST STEPS, MADE CLEAR
Your keys.
Your peace of mind.
A thoughtful, security-first walkthrough for setting up your Ledger device, securing your recovery phrase, and taking your first steps with crypto.
Independent guide · Official links only · Never share your recovery phrase
LSelf-custody begins with a secure setup.
THE SELF-CUSTODY FIELD GUIDE01 / 04
START WITH THE ESSENTIALS
Four steps to a safer start.
Take your time with each step. Your device keeps private keys offline, while you stay in control of the recovery information that protects access.
02
Install Ledger Live
Download the app directly from Ledger’s official site or the verified app store listing. Follow the connection prompts on your device.
Download from Ledger03
Initialize on device
Choose to set up as a new device and create your PIN using the device buttons. Confirm important actions on the device screen itself.
Read setup support04
Back up your phrase
Record the recovery phrase generated by your device, in order, on paper. Store it privately and offline, separate from your device.
Learn recovery basicsPause if anything feels off.
Explore safety basics Never use a pre-written recovery phrase. Ledger will never ask you to reveal it or type it into an app or website.
THE MOST IMPORTANT THING TO KNOW
Your recovery phrase
is yours alone.
Your 24 words are the master backup to your crypto wallet. Keep them secret, offline, and in your control. Anyone who sees them may be able to take your assets.
Visit Ledger AcademyWrite it down offline
Use the supplied recovery sheet or another durable offline backup. Check every word and its order against the device screen.
Keep it private and safe
Choose a secure place only you can access. Don't photograph it, store it in cloud notes, or share it with anyone.
Trust your device, not a message
Confirm addresses and sensitive actions on the hardware wallet display. Be wary of urgent DMs, ads, and support impersonators.
Never type your 24 words into a website.Not even a site that looks official. Not even someone claiming to be support.
SECURITY IS A PRACTICE, NOT A SETTING.Find official support
WHEN YOU'RE READY
Make your first move
with care.
Once setup is complete, take time to learn how accounts and networks work before moving assets. Start small, verify every detail, and use Ledger’s official learning resources.
01 Match the network to the asset
02 Verify the full address on-device
03 Consider a small test transaction
GOOD TO KNOW
Common questions,
clear answers.
Security guidance should be easy to find and simple to understand. If you need product-specific help, go directly to Ledger Support.
Go to official supportWhat is Ledger Live, and where should I get it?
Ledger Live is Ledger’s companion app for viewing accounts and managing supported crypto assets. Download it only from ledger.com/ledger-live or the official Ledger mobile app listing. Avoid sponsored search results, unsolicited links, and third-party download sites.
What is my 24-word recovery phrase for?
It is the offline backup that can restore access to your wallet if your device is lost or damaged. Anyone who gets the phrase can control the assets associated with it. Write it down privately, keep it offline, and never share it—not with support staff, a website, or an app.
Can Ledger Support ask me for my recovery phrase?
No. Never disclose your recovery phrase or enter it into a website, app, chat, or computer. Ledger Support will not need it. Anyone asking for it is attempting to steal your assets.
Do I need to send crypto to activate my device?
No. A genuine setup should not require sending funds to a person, address, or “activation” service. Complete initialization in the official Ledger app and check the device’s authenticity using its on-device prompts.
What if my recovery sheet already has words written on it?
Stop. A new device should generate a new recovery phrase during its own initialization. Do not use a phrase supplied in the box, by a seller, or by anyone online. Reset the device if necessary and contact Ledger through support.ledger.com.
GO STRAIGHT TO THE SOURCE
One last check.
Always use official links.
Use the official Ledger domain for downloads, learning materials, product support, and security notices.